In Part 1 of our series, we explored how Industry 4.0 and 5.0 are reshaping the future of printing—shifting the focus from manual processes to connected devices, smarter workflows, and human-centric design.
Now, we turn to the members of the Mopria Alliance to share how they’re applying these concepts in real-world print environments. From predictive analytics and sustainability strategies to better mobile experiences, here’s how leaders in print and scan technology are advancing the future of consumer and workplace printing.
Optimizing Print with Real-Time Data and Predictive Analytics
“Lexmark is actively leveraging IoT and analytics to enhance the end-user experience in both workplace and mobile printing environments.
1. IoT-Driven Managed Print Services (MPS)
Lexmark’s global IoT system manages over 1.5 million devices under MPS contracts, providing real-time visibility and analytics across geographies. This infrastructure enables:
- Predictive support algorithms for remote issue resolution.
- Proactive consumables management, reducing downtime and improving user satisfaction.
- Interactive analytics dashboards that offer real-time insights into print ecosystems, helping customers make informed decisions and drive digital transformation
2. IoT Enablement for Fleet and Print Management
Lexmark Cloud Services is a multi-tenant cloud platform that offers a variety of services and solutions for connected devices.
- IoT direct enrolled devices have a real-time connection with the cloud for configuration
changes, data feeds, and even log collection for service.
- Analytics provide insight into print behavior, such as duplex, color, and even paper size, making recommendations to improve the print environment.
3. Sustainability and Lifecycle Optimization
Lexmark’s Smart Refresh program uses analytics to identify and replace only those devices that are truly at the end of their lifecycle. This approach:
- Reduces waste and supports sustainability goals.
- Optimizes hardware investments for customers.”
-Eric McCann, Manager, Technology Portfolio Architect at Lexmark
Designing Human-Centric, Seamless Printing Workflows
“Industry 5.0 brings a human-first approach to print, transforming interactions through intelligent automation. New interfaces eliminate the need for users to manually instruct machines—systems now anticipate intent and respond intuitively. This shift allows creativity to take the lead, freeing designers and users to focus on ideation rather than technical execution. Repetitive, well-known tasks are seamlessly automated, reducing friction and boosting productivity. By blending human ingenuity with smart technologies, Industry 5.0 elevates print from a process to an experience—one that’s fluid, personalized, and driven by creativity rather than constraints.”
-Michael St. Laurent, Print Software and Consumer Services Chief Architect at HP
Sustainability and Print Efficiency Through Smart Connectivity
“At Kyocera, sustainability isn’t an add-on – it’s embedded in how we design, deploy, and connect our print technologies.
- Smart sensors and remote monitoring capabilities help businesses significantly reduce paper waste and energy consumption.
- Eco-conscious print workflows analyze usage trends and offer actionable recommendations, such as:
- Switching to duplex printing
- Consolidating device fleets for efficiency
- For distributed teams, cloud-connected solutions ensure documents are printed only when and where needed – minimizing redundant jobs and saving resources.
Industry 4.0 and 5.0 enable a more responsive, greener future, and Kyocera is proud to lead that charge with purpose-built innovation.”
-Dilinur Wushour, President at Kyocera Document Solutions Development America, Inc.
The print industry is evolving—and Mopria Alliance members are at the forefront of that transformation. As Industry 4.0 and 5.0 continue to shape expectations around convenience, efficiency, and sustainability, the future of printing will be defined by smarter tools, deeper integration, and more human-focused experiences. Together, we’re building a future where print and scan technology doesn’t just keep up with the modern world—it helps move it forward.
To learn more about the Mopria Alliance, current members, membership benefits, and how to join, visit our website.
